Refund Policy

This policy outlines how Singh CPAs, PLLC handles fees and refunds for our services. 
 

General Policy

Fees for services already performed are non-refundable once work has started, in any capacity, including but not limited to preparing documents, filing or purchasing software or tools on your behalf, or any other action taken with the intent to complete your engagement. If work has started and the required services have been completed, no refund will be issued. If you cancel before any work has begun, any prepaid fees may be refunded on a fully or partial basis.
 

Refund Request Timeframe

All refund requests must be submitted within 30 days of the original payment date to be considered eligible.
 

Quality Concerns

If you're not satisfied with a completed engagement, please contact us within 14 days so we can review the concern.
 

Refund Eligibility

Any refund request outside of the above will be reviewed on a case-by-case basis, and eligibility will be determined at the sole discretion of Singh CPAs, PLLC.
 

How to Request a Refund

To request a refund, contact us at connect@singhcpas.net or (214) 838-7789 with your name, engagement details, and reason for the request. We'll respond within 5 business days.